وظائف شاغرة


نسخة للطباعة

Al-akhbar is seeking a full time IT Systems & Network Administrator who will be responsible for the support and maintenance of the information technology and communication systems, including but not limited to desktop computing equipment, virtualised and physical server environment, networking (wireless and wired), telephone, mobile phone and two-way communication systems, retail systems and internet.

  • To be successful in this role we are looking for individuals who have:
  • A tertiary degree in Information Technology and 3 or more years related experience or equivalent combination
  • Industry recognised certifications and/or demonstrated extensive experience in the following technologies:
  • Server virtualisation and hosting
  • LAN/WAN environments
  • Microsoft OS, application & server families
  • Apple desktop including recent versions of OS x.
  • Active directory services
  • Data protection products
  • General ICT infrastructure
  • Must be self-motivated and show initiative and commitment to continuous improvement
  • Well-developed written and verbal communication skills with the ability to explain and produce technical documentation
  • Ability to work under pressure during peak workload periods
  • There will also be a requirement for some weekend work and after-hours call ins
  • Main shift might be at night

Main tasks and duties:

  • Field incoming help requests from end users in a courteous manner (such as user name, department, contact information, and nature of problem)
  • Prioritize and schedule problems. Escalate problems (when required) to the IT Support 2 or IT manager.
  • Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
  • Identify and learn appropriate software and hardware.
  • Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications.
  • Test the fixes to ensure problem has been adequately resolved.
  • Perform post-resolution follow-ups to help requests.
  • Develop help sheets and knowledge base articles for end users (especially if many users experienced the same problem).
  • Install, maintain and test the desktops and peripheral equipment (such as printers, cartridges and refills)
  • Install software and operating systems and configure computers (while maintaining licensing requirements).
  • Perform system and software updates.
  • Assist in asset tracking and make sure that asset registrar is always up to date.
  • Participate in backing up the systems in liaison with the IT manager.

For full details on the position including the required Key Selection Criteria and information on how to apply, please send your resume to [email protected]

ابتداءً من تاريخ 30 تموز 2015، تم إيقاف التعليقات على المقالات مؤقتاً نظراً لبعض الصعوبات والتعديلات التقنية، يمكنكم التعليق وإبداء الرأي والتواصل مع الكتاب عبر صفحتنا الالكترونية على

فايسبوك ( https://www.facebook.com/AlakhbarNews)، أو عبر البريد الالكتروني: [email protected]